Terms & Conditions

Terms & Conditions

Last Updated: August 8, 2026

These Terms & Conditions govern your use of the drinkfoodspolka.com website and the purchase of products from DRINK & FOOD SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ. By accessing our website or placing an order, you agree to these Terms & Conditions.

1. About Us

The website drinkfoodspolka.com is operated by:

DRINK & FOOD SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

Our website provides information about our products and allows customers to place orders subject to product availability and these Terms & Conditions.

2. Use of Our Website

You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to any part of the website.
  • Interfere with the security or operation of the website.
  • Provide false or misleading information when placing an order.

3. Products and Availability

We make reasonable efforts to ensure that product descriptions, images, specifications, and prices displayed on our website are accurate.

Product availability may change without notice. If a product becomes unavailable after an order has been placed, we will contact the customer and provide appropriate information regarding the order.

4. Product Prices

All product prices displayed on the website are subject to change without prior notice.

The applicable price for an order is the price displayed at the time the order is placed, unless an obvious pricing error has occurred.

Any applicable shipping charges will be communicated or displayed separately from the product price.

5. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

An order is subject to confirmation and product availability.

We reserve the right to refuse or cancel an order in circumstances including:

  • Product unavailability.
  • Incorrect pricing or product information.
  • Suspected fraudulent activity.
  • Incomplete or inaccurate customer information.
  • Other circumstances that prevent us from fulfilling the order.

6. Payment

We currently accept bank transfer as our payment method.

Customers are responsible for transferring the full amount due using the bank details provided by us.

An order will not be shipped until the payment has been successfully received and cleared in our bank account.

For more information, please refer to our Payment Policy.

7. Shipping and Delivery

We provide shipping services to European and international destinations where shipping is available.

For shipments within Europe, the estimated delivery time is generally 2–7 business days.

For destinations outside Europe, the estimated delivery time is generally 1–3 weeks.

Our standard shipping rate is €130 per pallet, subject to the destination and shipping arrangements.

Delivery times are estimates and may be affected by customs procedures, carrier delays, weather, public holidays, or other circumstances beyond our reasonable control.

For more information, please refer to our Shipping Policy.

8. Returns and Refunds

Returns and refunds are handled in accordance with our Return Conditions.

Customers should review our Return Conditions before placing an order to understand the applicable requirements and procedures.

9. Customer Information

Customers are responsible for providing accurate and complete information when placing an order, including:

  • Full name or company name
  • Billing information
  • Shipping address
  • Contact information
  • Any other information required to process the order

We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

10. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Cancellation requests will be considered depending on the status of the order and whether the products have already been prepared or shipped.

11. Intellectual Property

All content on this website, including text, images, logos, graphics, product information, and other materials, is protected by applicable intellectual property laws unless otherwise stated.

You may not reproduce, distribute, modify, or use our website content for commercial purposes without prior written permission.

12. Website Availability

We make reasonable efforts to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, or free from technical errors.

We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational requirements.

13. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for losses or delays caused by circumstances beyond our reasonable control, including carrier delays, customs procedures, natural events, technical failures, or other unforeseen circumstances.

Nothing in these Terms & Conditions excludes or limits any rights or protections that cannot legally be excluded or limited under applicable law.

14. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions when necessary.

The updated version will be published on this page with a revised “Last Updated” date.

Customers are encouraged to review these Terms & Conditions periodically.

15. Contact Us

If you have any questions regarding these Terms & Conditions, your order, payment, or delivery, please contact us using the contact information provided on our website.

DRINK & FOOD SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Website: drinkfoodspolka.com

By using our website or placing an order, you acknowledge that you have read and agree to these Terms & Conditions.

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